#1 2017-10-13 14:29:11

otaciliobalves
Member
Registered: 2017-10-13
Posts: 2

Register App Builder after a major release

Hi.

I'm a new user of App Builder and I have some issue that perhaps someone can help me. I had acquired a license and installed App Builder without problems. I used the registration code and worked flawless for some days, but after update the App Builder using Web Update, the license is not working anymore. I tried applying for the license several times, reinstall the old version and the new version and still not registering.

If someone can help me, I will be more then happy.

Thanks for your time

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#2 2017-10-13 19:12:45

David
Admin
From: Alcobendas, Madrid, Spain
Registered: 2015-04-21
Posts: 1,660
Website

Re: Register App Builder after a major release

Hello Otacilio,

otaciliobalves wrote:

Hi.

I'm a new user of App Builder and I have some issue that perhaps someone can help me. I had acquired a license and installed App Builder without problems. I used the registration code and worked flawless for some days, but after update the App Builder using Web Update, the license is not working anymore. I tried applying for the license several times, reinstall the old version and the new version and still not registering.

If someone can help me, I will be more then happy.

Thanks for your time

Please, follow the instructions that you receive when purchase App Builder in order to access to your DecSoft's customer area. You can also read this DecSoft's blog entry:

http://www.davidesperalta.com/blog/your … tomer-area

You must enter in your DecSoft's customer area in order to get your current product license. If you have any problem while try to access to your DecSoft's customer area, please, tell me. Contact me directly if you wanted using the DecSoft's contact form, for example.

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#3 2017-10-13 22:28:45

otaciliobalves
Member
Registered: 2017-10-13
Posts: 2

Re: Register App Builder after a major release

Hi David,

Thanks for the procedure and worked fine. Please apologize me for this mistake since I couldn't remember that procedure.

Have a great weekend.

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#4 2017-10-13 22:30:15

David
Admin
From: Alcobendas, Madrid, Spain
Registered: 2015-04-21
Posts: 1,660
Website

Re: Register App Builder after a major release

Hello Otacilio,

You're welcome. Please, no apologize at all! Feel free to post on this forum every questions you have.

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